Terms of service
Last updated: 5 September 2026
WHO WE ARE
This website is operated by Good Message Studio (“Good Message Studio”, “we”, “us”, “our”), an online-only store. By using this website or placing an order, you agree to these terms. Contact: hello@goodmessagestudio.com.
This website is operated by Good Message Studio (“Good Message Studio”, “we”, “us”, “our”), an online-only store. By using this website or placing an order, you agree to these terms. Contact: hello@goodmessagestudio.com.
ELIGIBILITY
You must be at least 18 years old, or have the consent of a parent or guardian, to place an order on this website.
You must be at least 18 years old, or have the consent of a parent or guardian, to place an order on this website.
PRODUCTS AND DESCRIPTIONS
We describe products as accurately as possible and publish the garment measurements available to us. Colours may appear differently across screens, and individual garment measurements may vary slightly. Product photographs are representations and cannot guarantee an exact colour match. Where a specific dimension or detail matters to your purchase, please rely on the written specification.
We describe products as accurately as possible and publish the garment measurements available to us. Colours may appear differently across screens, and individual garment measurements may vary slightly. Product photographs are representations and cannot guarantee an exact colour match. Where a specific dimension or detail matters to your purchase, please rely on the written specification.
Products are fulfilled in small production runs. If an item becomes unavailable after you order, we will contact you promptly and issue a full refund.
PRICES AND CURRENCY
Prices shown to customers in Singapore are in Singapore dollars (SGD). Tracked shipping to Singapore is 100% free with no minimum spend. The price shown at checkout is the full amount you pay. We are not registered for Singapore GST, so no GST is collected at checkout. Any additional import taxes or handling charges, if assessed by Singapore authorities or the carrier upon delivery, are the customer’s responsibility. We may change prices before an order is placed, but never after it has been accepted.
Prices shown to customers in Singapore are in Singapore dollars (SGD). Tracked shipping to Singapore is 100% free with no minimum spend. The price shown at checkout is the full amount you pay. We are not registered for Singapore GST, so no GST is collected at checkout. Any additional import taxes or handling charges, if assessed by Singapore authorities or the carrier upon delivery, are the customer’s responsibility. We may change prices before an order is placed, but never after it has been accepted.
ORDERS AND ACCEPTANCE
Your order is an offer to buy. A contract is formed when we send a dispatch confirmation. We may decline or cancel an order and refund it in full if an item is unavailable, a price or description is clearly incorrect, we cannot ship to the address supplied, or we reasonably suspect fraud.
Your order is an offer to buy. A contract is formed when we send a dispatch confirmation. We may decline or cancel an order and refund it in full if an item is unavailable, a price or description is clearly incorrect, we cannot ship to the address supplied, or we reasonably suspect fraud.
PAYMENT
Payment is processed through the payment providers shown at checkout. Good Message Studio does not receive or store your full payment-card details. You must be authorised to use the payment method you select.
Payment is processed through the payment providers shown at checkout. Good Message Studio does not receive or store your full payment-card details. You must be authorised to use the payment method you select.
SHIPPING, RETURNS AND REFUNDS
Delivery estimates, tracking, and transit conditions are set out in our Shipping Policy. Return eligibility, statutory remedies under the Lemon Law, and the refund process are set out in our Return and Refund Policy. Both policies form an integral part of these terms.
Delivery estimates, tracking, and transit conditions are set out in our Shipping Policy. Return eligibility, statutory remedies under the Lemon Law, and the refund process are set out in our Return and Refund Policy. Both policies form an integral part of these terms.
INTELLECTUAL PROPERTY
The Good Message Studio name, website content, photographs, and garment artwork belong to Good Message Studio or are used with permission and are protected by intellectual property laws. Buying a product does not grant permission to reproduce or commercially exploit its design or graphics.
The Good Message Studio name, website content, photographs, and garment artwork belong to Good Message Studio or are used with permission and are protected by intellectual property laws. Buying a product does not grant permission to reproduce or commercially exploit its design or graphics.
ACCEPTABLE USE
You must not use this site unlawfully, interfere with its security or operation, systematically scrape it, or represent our products as your own brand.
You must not use this site unlawfully, interfere with its security or operation, systematically scrape it, or represent our products as your own brand.
ACCURACY AND AVAILABILITY
We work to keep the site accurate and available but cannot guarantee uninterrupted or error-free access. We may update products, prices, and content at any time before an order is placed.
We work to keep the site accurate and available but cannot guarantee uninterrupted or error-free access. We may update products, prices, and content at any time before an order is placed.
THIRD-PARTY SERVICES
This store uses Shopify and third-party enterprise services for payments, fulfilment, shipping, and analytics. Third-party websites and services have their own terms and privacy practices.
This store uses Shopify and third-party enterprise services for payments, fulfilment, shipping, and analytics. Third-party websites and services have their own terms and privacy practices.
LIABILITY
We are responsible for supplying goods that match their description and meet the quality standards required by applicable law. To the extent permitted by law, we are not liable for indirect or consequential loss, and our total liability relating to an order will not exceed the amount paid for that order. Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded.
We are responsible for supplying goods that match their description and meet the quality standards required by applicable law. To the extent permitted by law, we are not liable for indirect or consequential loss, and our total liability relating to an order will not exceed the amount paid for that order. Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded.
CONSUMER RIGHTS
Nothing in these terms limits rights granted by the mandatory consumer laws that apply to you, including the Singapore Consumer Protection (Fair Trading) Act.
Nothing in these terms limits rights granted by the mandatory consumer laws that apply to you, including the Singapore Consumer Protection (Fair Trading) Act.
CHANGES TO THESE TERMS
We may update these terms to reflect legal or operational changes. The version published when you place an order applies to that specific order.
We may update these terms to reflect legal or operational changes. The version published when you place an order applies to that specific order.
GOVERNING LAW
These terms are governed by Italian law. If you are a consumer resident in Singapore, this choice does not remove the protection of mandatory consumer rules or any statutory rights in the country where you habitually live.
These terms are governed by Italian law. If you are a consumer resident in Singapore, this choice does not remove the protection of mandatory consumer rules or any statutory rights in the country where you habitually live.
CONTACT
Questions about these terms: hello@goodmessagestudio.com.
Questions about these terms: hello@goodmessagestudio.com.